Thursday, June 11, 2009

Fonte: aqui.

An effective healthcare supervisor must be many things to many people—a good boss, a strong team leader, a great communicator, an informed liaison, and a competent coordinator—while navigating the complex healthcare environment. This book helps managers understand and cope with the multiple demands of supervising healthcare professionals. It covers everything from planning and coordinating to communicating and delegating to reporting and budgeting. Concepts are illustrated with examples of common situations. This practical manual also includes many useful charts, checklists, and tips that will help supervisors manage their varied responsibilities. This edition has been revised to include additional material and contemporary management theory.