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The government's NHS reforms came under renewed attacked from doctors and health unions today, as the prime minister announced a new target to cut waiting times. Tony Blair pledged to slash the maximum waiting time between a patient seeing their GP and receiving hospital treatment to 18 weeks by the end of next year.

Tony Blair tentou revolucionar o NHS, tendo como objectivo melhorar o serviço aos Clientes, mantendo a matriz do serviço, pública. Achamos que conseguiu muitos dos seus objectivos, ainda que sempre, sobre uma chuva de protestos de corporações e dos media.

"If we can do that by the process of change, however difficult it is and however understandable the resistance is to it, that will in 10 years transform what was the biggest problem in the national health service: the fact that people had to wait months and months, often in pain and sometimes even dying, for want of their operations.

Mr Blair today pledged to introduce 24-hour surgery in a bid to meet the 18-week target.

A reacção dos dois lados:

• In a separate report, Unison said that private firms contracted to do NHS work were making "obscene" profits and opening up a "black hole" in the health service's finances.
• A survey of 3,092 doctors, published today, also questioned the effectiveness of the government's healthcare reforms.

É difícil, satisfazer os diferentes stakeholders! Mas, para nós, mais importante do que a satisfação dos Médicos, ou dos Sindicatos, está a satisfação dos Clientes, ou se quiserem dos doentes e das suas famílias.